What to Do After a Car Accident in Riyadh: Najm, Police, and Towing Step by Step

1. Get to safety first

Switch on your hazard lights. If the cars can move and nobody is hurt, pull to the hard shoulder or the nearest safe spot. If anyone is injured, call 911 before anything else.

2. Call Najm on 920000560

Najm handles accident reports in Riyadh for insured vehicles. Give your location, plate numbers, and a short description. A Najm agent will attend, photograph the scene, assign responsibility, and issue the report you need for your insurance claim. Do not move the cars until Najm says so unless they are blocking a highway.

• Have your istimara, driving licence, and insurance details ready
• Take your own photos of both cars, plates, and the road
• Exchange phone numbers with the other driver

3. Decide where the car should go

If your car cannot be driven, your insurer will usually name an approved workshop. If you have third-party cover only, choose your own workshop or dealer. Tell the tow company the exact destination so the price is fixed before loading.

4. Book the tow on WhatsApp

Send your live location, a photo of the damage, and the destination. You will get a fixed price within minutes. A hydraulic flatbed with a winch can load cars that cannot roll, and the driver will photograph the car before loading for your insurance file.

5. Keep every document

Keep the Najm report number, the towing receipt, and all photos. Most comprehensive policies reimburse towing to an approved workshop, and some cover a replacement car while yours is repaired.