FAQ
Questions drivers ask before booking
24 straight answers about towing in Riyadh: prices, response times, accidents, insurance, and intercity transport. If your question is not here, WhatsApp us and a dispatcher will answer in minutes.
A real person replies in minutes, 24/7. No payment until your car is delivered.
All questions
How much does a tow truck cost in Riyadh?
Towing inside Riyadh starts from SAR 150 for a standard car on a hydraulic flatbed. The final price depends on distance, vehicle size, and time of day, and is fixed on WhatsApp before the truck is dispatched.
How quickly can you reach me?
Usually 20 to 40 minutes anywhere inside Riyadh, 24 hours a day. We share a live ETA and the driver's number as soon as the truck is assigned.
Do you offer 24-hour towing in Riyadh?
Yes. Dispatch runs 24/7 including Fridays, Eid, and Ramadan nights. Message WhatsApp at any hour and a real person replies within minutes.
What is a سطحة هيدروليك (hydraulic flatbed)?
A tow truck whose bed tilts to the ground so the car is carried with all four wheels off the road. It is the safest method for automatic, AWD, luxury, and electric cars and is our standard truck.
Can you tow my car from Riyadh to Jeddah or Dammam?
Yes. Riyadh to Dammam takes about 4.5 hours from SAR 700; Riyadh to Jeddah about 10 hours from SAR 1,400. We cover every Saudi city and Bahrain.
What should I do after a car accident in Riyadh?
Move to safety, switch on hazards, call Najm on 920000560 to file the report, then send us your location on WhatsApp. We wait for Najm to finish and tow the car to the insurance-approved workshop.
How do I pay?
Cash, STC Pay, Mada, or bank transfer when the car is delivered. No deposit is needed for towing inside Riyadh.
Do you help with battery, tyre, or fuel problems without towing?
Yes. A service van can jump-start a battery, fit your spare tyre, deliver fuel, or open a locked car. Roadside jobs start from SAR 80.
Do I need to be present when the car is collected?
No. Share the location, leave the key with someone, and we send pick-up and delivery photos.
Can you tow an automatic car?
Yes. Automatic cars go on a flatbed so the gearbox is never turned.
Can you tow an electric car (Tesla, Lucid, BYD)?
Yes, always on a flatbed. EVs must not be towed with wheels on the ground.
Do you tow from underground parking?
Yes. We send a wheel-lift truck for garages with low ceilings.
Is towing covered by insurance in Saudi Arabia?
Many comprehensive policies cover towing to an approved workshop after an accident. We provide receipts and photos for your claim.
Do you provide a receipt or invoice?
Yes, a WhatsApp receipt for individuals and VAT invoices for companies.
Can you take my car to Fahas (periodic inspection)?
Yes. We regularly move unregistered or plateless cars to inspection centres.
Do you tow motorcycles?
Yes, with a wheel chock and soft straps, city or intercity.
Do you tow trucks and buses?
Yes, with heavy-duty wreckers up to 40 tonnes.
Can you recover a car stuck in sand near Riyadh?
Yes. Winch-out recovery covers Thumamah, Red Sand, Al Ammariyah, and up to 100 km from the city.
Which languages do your drivers speak?
Arabic, English, Urdu, and Hindi.
Can you transport my car to Dubai or Bahrain?
Yes. GCC transport needs the istimara, owner ID, insurance, and an exit permit for financed cars. We handle the border paperwork.
Are your drivers licensed?
Yes. All drivers hold heavy-vehicle licences and the trucks are registered and insured for recovery work.
How do I get a quote?
Send your location, destination, and car model on WhatsApp. You get a fixed price within minutes.
Is there an extra charge at night?
A small night surcharge may apply between midnight and 6 am. It is always included in the quoted price, never added later.
Do you cover all Riyadh districts?
Yes, every district from Al Narjis in the north to Al Aziziyah in the south, plus all ring roads and highways.
Stranded? A real person replies in minutes.
Send your location on WhatsApp or call +966 50 906 3297. Fixed price before the truck moves, 24 hours a day.